Awaken The Brand

A platform designed to retain and engage
retail’s ever-moving customer base.

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Whether you want to attract more customers, activate loyal customers, or collect valuable data to improve your brand, a virtually guaranteed way to do that is through text messages. Maybe those messages are a “thank you” for their visit. Or it’s generating buzz around a new promotion. Or maybe it’s just a way of catching their attention. No matter the message, if you send it through text message there’s a 98 percent chance that the recipient will read it and a ten times higher chance that they’ll engage with it.

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Loyalty Modernized
Modernize the customer experience with a loyalty program designed to drive engagement beyond the “brand standard.”

Grow your subscriber base with targeted text messaging capabilities. With IRIO’s platform, you can send reminders, updates, promotions, or even motivational messages and start seeing results. Combine those messages with features like embedding URLs that link to microsites, rich messaging with MMS, or even mobile keyword signups and the experience will drive the long-term brand engagement desired.

RESULTS:

Increased Engagement, Higher Redemption Rates, Automation Efficiency, Grow Your Database, Increased Sales, and ElevatedCustomer Satisfaction

LEARN MORE ABOUT TEXTCOMMUNITY
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Mobile-Driven
Experience
Attract new customers and gather valuable data through experiences traditional marketing can’t provide.
Throw out the entry forms, the pens, and the infamous ballet boxes. Bring the brand to life with exciting digital experiences built to capture an audience and further drive engagement. Customers can enter a mobile sweepstakes, text in to receive a branded promotion, or even answer a poll and see their opinion displayed on a giant screen. The results are limitless and the campaigns highly effective, helping you better engage and convert potential customers.

RESULTS:

Increased Conversion Rates, Enhanced Data Collection, Real-Time Data Results, and Optimal Lead Generation
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Customer Care Mobilized
Handle customer service requests, questions, and feedback with digital ease.
Effectively cater to your customers’ needs with immediate responsiveness to service requests and customer feedback. With IRIO, you can capture customer opinions with digital comment cards and embedded URLs for large scale surveys. For service requests, customers can text in and receive automated information or start chatting with a live rep based on the situational need.

RESULTS:

Faster Customer Service, More Feedback and Insights, Increased Customer Satisfaction, and Improved Customer Retention
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Want To Get Custom Pricing?Reach out to us below for custom pricing around retail.