See What’s Working
Track the performance of your campaigns and messages to pinpoint your strongest ROI. Key metrics are organized and displayed plainly for easy insights and decision making.
- Measure ROI with sales conversion reports and lead source tracking
- Improve performance with messaging analytics and insights
- Improve conversion with conversation history, notes, and preference tracking
Target Effectively
Don’t “tell” your audience, talk to them. Is it more effective to tell John that a new appointment is available OR that his preferred 3rd-floor studio is instead?
- Improve messaging with certified/custom API integrations
- Enhance engagement with dynamic content campaigns
- Save time and organize data with custom tags, groups, and stages
Be Relational. Be Conversational.
Manage ALL of your conversations in one place. Our “message center” allows your teams to track, update, assign, and engage contacts who have responded to campaigns.
- Improve responsiveness with a conversations HUB
- Reduce lead losses with automated follow-ups and response notifications
- Enhance team performance with conversations tracking and analytics
Core Features
Data Tagging
Segment your data to send personalized campaigns
Data Segmentation
Create custom groupings for better targeting and organization
Field Customization
Add unlimited custom fields to view data how you want to see it
Opt-Out Automation
If a contact unsubscribes from SMS or Email, don't worry about it! Our system manages it for you so the unsubscribers won't receive any future messages
Opt-In Automation
If a contact subscribes via SMS or Email, our system will auto-update their info immediately
Conversations History
Track and manage all SMS and Email conversations
Unlimited Data Exports/Imports
You can manually upload excel, .csv files, or copy/paste data into our platform
Custom Integrations
We can build an integration with any platform as long as the APIs are available
Data Filtering
Save time with custom views and filters
Contact Stages
Track the life cycle of your leads and customers
Field Personalization
Capture all sorts of data and use it in your campaigns to better engage your audience
“IRIO has been a lifesaver! Our number of resident complaints have dropped to virtually zero since we began using this system. I love how easy it is to use.”